Browsing Category

Social Media

Social Media

How Do You Measure ROI In Social Media?

December 2, 2009

In the first 24 hours upon its’ release, “Harry Potter and the Half-Blood Prince” smashed U.S. sales records by selling 6.9 million copies in the United States alone. It took J.K. Rowling over a year to write, but took only an hour to make millions. With any task or campaign one engages in, the ROI on the project is at the top of the list. Whether it be selling a book or a new TV commercial for your product, the ROI is how success is judged. With the explosion of social media marketing, companies often find themselves going through the motions of creating Twitter accounts and Facebook fan pages, but without any true understanding of “why.” This is due in part to the difficulty in measuring ROI for social media.

The Conflict of Push Marketing and Social Media

The biggest reason why it is difficult to measure the ROI of social media campaigns stems from the premise of social media itself. When sites like Twitter and Facebook were started, the immediate goal wasn’t to monetize it, but rather to create a platform that allowed users to interact, share, and network with one another in a seamless and simplistic manner. As these platforms gained popularity, it also began to attract marketers and companies that were exploring new ways to ‘push’ their product out there.

Here in lies the problem. The concept of ‘push’ marketing is one that is used by most if not all companies, and involves creating a product and actively reaching out to consumers in hopes that they will buy it. Traditionally, this involved an assortment of strategies including cold-calling, advertisements, and extensive marketing campaigns all of which were geared toward and increase in sales. Here, a successful campaign involves an ROI where money was made. Plain and simple. Continue Reading…

Social Media

The Social Media Superhero

November 17, 2009

Answer the following questions with a simple Yes or No:

  1. The only way you can fly is in an airplane.
  2. You know where and what everyone is doing thanks to Facebook.
  3. Your leather belt is the closest you’ll ever be to having a utility belt.
  4. The Fail Whale cowers in your presence.
  5. The only way you will look like Wolverine is if you don’t shave.

    Continue Reading…

Social Media

How Will You Engage Your Community?

September 24, 2009

Engage Your Community

An important part of a companies brand is how they engage their community. Your community can help you climb to new heights, but can also bring you back down to earth. With consumers becoming less receptive to brands that market themselves through traditional forms of marketing such as television and print, companies have begun to embrace social media platforms like Twitter and Facebook as powerful tools for engagement. As the number of companies using social media continue to rise, companies must be prepared to answer the question “how will you engage your community?”

This past week I was able to listen and interact with some of the great minds in social media at the Social Media Marketing Strategies Conference. Some of the big names included keynote speakers MC Hammer and Ian Schafer, as well as Rohit Bhargava [Digital Strategy & Marketing, Ogilvy], Michael Bissell [President, Conquent ], Jun Loayza [President, SocialMediaMarketing.com], Brian Solis [Principal, PR2.0 & FutureWorks], and Shiv Singh [VP & Global Social Media Lead, Razorfish]. From the event I was able to learn about the direction of social media and more importantly, the growing role it will play in a companies success. Continue Reading…

Social Media

Life Without Lag: The Social Media Effect

August 16, 2009

life without lag

Google maps says it takes 10 minutes to get from point A to point B. Unfortunately, 10 minutes ends up being more like 13 minutes. Although it’s just 3 minutes off, that’s 3 minutes lost. As the day continues, the minutes add up. How many minutes have you wasted? Whether it’s the time wasted in traffic or the time spent waiting in lines, it makes one wonder what life without lag would be like.

While no one would say they enjoy waiting in long lines or sitting in traffic, it has become a part of life. Just how brushing your teeth and tying your shoelaces have become second nature, so has living with ‘lag.’ We complain about it, but with no solution. The delays that we experience every day in our lives also occur because of uncontrollable events. From the snow storm that delays a flight home on the holidays to the rain that makes traffic seem twice as slow, we have accepted delay and lag as part of our lives. Continue Reading…